As of 8:00 AM EST Wednesday, March 4, 2026
All restrictions related to the events of February 22nd have been lifted, and flight schedules have returned to normal. Check with your airline for the latest updates.
This advisory encourages travelers to remain aware of their surroundings and follow standard safety precautions, but it does not discourage travel to these resort areas. Travelers can continue to enjoy Mexico’s beach destinations while staying informed through official resources such as U.S. Embassy updates and the Smart Traveler Enrollment Program (STEP).
For more information, click below to view ongoing updates from the U.S. State Department.
2/24 Puerto Vallarta Advisor Action Plan Webinar
See the latest from our 2/24 Advisor Action Plan: Navigating Puerto Vallarta Airport Interruptions & Northeast Winter Storm Impacts webinar.
Due to the advisory, the ALG Vacations® contact center is experiencing high call volumes. If your call is not urgent or your customers are not traveling within the next few days, please email us via click-to-contact for the most efficient service.
Hotel Updates
| Date Received by hotel | Hotel Name | Hotel Chain | Destination | Is hotel waiving cancellation penalties? | Valid for Contracted Groups (yes/no) | Additional Comments |
|---|---|---|---|---|---|---|
| 24-Feb | Barcelo Puerto Vallarta | Barcelo | PVR | Yes - arrivals thru 2/28/2026 | Case by Case | • Guests wishing to change travel dates may do so without penalty, subject to availability. • For guests required to extend their stay due to flight disruptions, we are offering highly preferential distressed rates, evaluated on a case-by-case basis and subject to availability and operational capacity. |
| 23-Feb | Conrad Punta de Mita | Hilton | PVR | Yes - arrivals thru 2/28/2026 | Yes | Allowing within 7 days of event to cancel or postpone dates without any penalties. |
| 24-Feb | Crown Paradise Club | Crown | PVR | Yes - arrivals or early departures thru 2/28/2026 | Guests affected by flight disruptions who may require additional support will continue to be assisted accordingly, subject to availability at distressed rates | |
| 24-Feb | Crown Paradise Golden | Crown | PVR | Yes - arrivals or early departures thru 2/28/2026 | Guests affected by flight disruptions who may require additional support will continue to be assisted accordingly, subject to availability at distressed rates | |
| 23-Feb | Dreams Bahia Mita Surf & Spa Resort | Inclusive Collection | PVR | Yes - arrivals thru 2/28/2026 | Yes | For those scheduled to check out on February 22, we offered a complimentary extension for that night. For those scheduled to check out on February 23, we are offering a special distress rate, and will continue to assess the situation as it evolves |
| 23-Feb | Dreams Vallarta Bay Resort & Spa | Inclusive Collection | PVR | Yes - arrivals thru 2/28/2026 | Yes | For those scheduled to check out on February 22, we offered a complimentary extension for that night. For those scheduled to check out on February 23, we are offering a special distress rate, and will continue to assess the situation as it evolves |
| 24-Feb | Family Selection at Grand Palladium Vallarta Resort & Spa | Palladium | PVR | yes - arrivals 2/22/2026 - 2/27/2026 | Case by case | • Departures February 22 and 23: A Special Contingency Rate has been offered directly at the Front Desk and will continue to be extended, if needed, through Friday, February 27. • Arrivals between February 22 and 27 requesting cancellation: we will offer a date change while honoring the original rate and room category. If this is not feasible, penalties will be waived. • No-shows between February 22 and 27: Penalties will be waived. (We request to start cancelling those booking that won’t be traveling thru the system to clean the forecast) |
| 23-Feb | Fiesta Americana Puerto Vallarta | Posadas | PVR | Yes - arrivals thru 2/24/2026 | Yes | Removed the waivers as of 2/25 |
| 23-Feb | Fiesta Americana Riviera Nayarit | Posadas | PVR | Yes - arrivals thru 2/24/2026 | Yes | Removed the waivers as of 2/25 |
| 23-Feb | Garza Blanca | Tafer | PVR | Yes - arrivals thru 2/27/2026 | Yes | Arrivals February 22nd – February 27th, 2026: Reservations may be canceled without penalty. Future arrivals in February and March 2026: Reservations may be rescheduled without penalty, subject to availability Alternative destination arrivals in February and March 2026: Reservations may be transferred to our Cancun or Los Cabos resorts honoring the original Puerto Vallarta rates, subject to availability. Stay extensions: Guests who wish to extend their stay may do so, subject to availability and applicable rates. |
| 26-Feb | Grand Decameron | Decameron | PVR | Yes - arrivals 2/22/2026 - 2/24/2026 | For guests who required stay extensions or date changes during this period, additional nights were honored at the original booking rate | |
| 24-Feb | Grand Palladium Vallarta Resort & Spa | Palladium | PVR | yes - arrivals 2/22/2026 - 2/27/2026 | Case by case | • Departures February 22 and 23: A Special Contingency Rate has been offered directly at the Front Desk and will continue to be extended, if needed, through Friday, February 27. • Arrivals between February 22 and 27 requesting cancellation: we will offer a date change while honoring the original rate and room category. If this is not feasible, penalties will be waived. • No-shows between February 22 and 27: Penalties will be waived. (We request to start cancelling those booking that won’t be traveling thru the system to clean the forecast) |
| 24-Feb | Hard Rock Hotel Vallarta | AIC | PVR | Yes - arrivals thru 2/23/2026 | Arrivals February 22–23: Cancellation penalties waived or option to reschedule their stay, transfer to another AIC Hotel Group property, or receive a future travel certificate. No-shows on these dates were not charged. Arrivals February 24–28: may reschedule their stay, transfer to another property (subject to availability), or receive a future travel certificate. All modifications remain subject to availability, exclude premium dates, and carry a maximum validity of one year where applicable. |
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| 25-Feb | Hilton Hotels | Hilton | PVR/GDL/ZLO | Yes - arrivals 2/22/2026 - 2/28/2026 | ||
| 23-Feb | Hotel Mousai | Tafer | PVR | Yes - arrivals 2/22/2026 - 2/27/2026 | Yes | Arrivals February 22nd – February 27th, 2026: Reservations may be canceled without penalty. Future arrivals in February and March 2026: Reservations may be rescheduled without penalty, subject to availability Alternative destination arrivals in February and March 2026: Reservations may be transferred to our Cancun or Los Cabos resorts honoring the original Puerto Vallarta rates, subject to availability. Stay extensions: Guests who wish to extend their stay may do so, subject to availability and applicable rates. |
| 25-Feb | Hotel Riu Vallarta | Riu | PVR | Yes - arrivals 2/22/2026 - 2/25/2026 | Flexibility for Groups (March Arrivals): For groups scheduled to travel now and during March who may still wish to reconsider their travel plans, we can offer to . reschedule the group or relocate to a different RIU destination. These requests are subject to hotel availability and the prevailing rate of the receiving hotel will apply. | |
| 23-Feb | Hyatt Ziva Puerto Vallarta | Inclusive Collection | PVR | Yes - arrivals thru 2/28/2026 | Yes | For those scheduled to check out on February 22, we offered a complimentary extension for that night. For those scheduled to check out on February 23, we are offering a special distress rate, and will continue to assess the situation as it evolves |
| 24-Feb | Krystal Grand Nuevo Vallarta | Krystal-Hotels | PVR | yes - arrivals 2/22/2026 - 2/27/2026 | • Arrivals 2/28-3/5: cancellations wtihin 3 days prior to arrival will incur a 2 night penalty • No show/early departures 2/28-3/5: 2 night penalty • Changes for TW 2/22-3/5: permitted w/o cancellation penalty, maintaining the original rate, provide travel occurs within 2026 (BO dates 3/29-4/11, 12/23-12/31) |
|
| 25-Feb | Marriott Puerto Vallarta & Spa | Marriott Luxury Brands | PVR | yes - arrivals 2/22/2026 - 2/28/2026 | There will be no cancellation penalty for reservations arriving from February 22 to 28, 2026. -Starting March 1, 2026, the seasonal cancellation policy will apply as usual. |
|
| 23-Feb | Melia Puerto Vallarta | Melia | PVR | Yes - arrivals thru 3/3/2026 | Yes | • Flexible modification or postponement of future reservations without penalty • Preferred rates for those who had to extend stay which had to be requested at the front desk and was subject to availability. |
| 24-Feb | Occidental Nuevo Vallarta | Barcelo | PVR | Yes - arrivals thru 2/28/2026 | Case by Case | • Guests wishing to change travel dates may do so without penalty, subject to availability. • For guests required to extend their stay due to flight disruptions, we are offering highly preferential distressed rates, evaluated on a case-by-case basis and subject to availability and operational capacity. |
| 23-Feb | Secrets Bahia Mita Surf & Spa Resort | Inclusive Collection | PVR | Yes - arrivals thru 2/28/2026 | Yes | For those scheduled to check out on February 22, we offered a complimentary extension for that night. For those scheduled to check out on February 23, we are offering a special distress rate, and will continue to assess the situation as it evolves |
| 23-Feb | Secrets Vallarta Bay Puerto Vallarta | Inclusive Collection | PVR | Yes - arrivals thru 2/28/2026 | Yes | For those scheduled to check out on February 22, we offered a complimentary extension for that night. For those scheduled to check out on February 23, we are offering a special distress rate, and will continue to assess the situation as it evolves |
| 24-Feb | Sheraton Buganvilias Resort & Convention Center | Marriott | PVR | Yes - arrivals or early departures 2/24/2026 - 2/27/2026 | Yes | |
| 24-Feb | St. Regis Punta Mita | Marriott Luxury Brands | PVR | Yes - arrivals thru 2/28/2026 | -For guests who booked non refundable rates, they can either shift their stay to new dates at no cost, or we can retain their deposit as a credit for up to one year until they decide to rebook. -And for any reservations that would normally fall under a cancellation penalty, we’ll allow those guests to cancel without any charges as well. |
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| 23-Feb | Sunscape Puerto Vallarta Resort & Spa | Inclusive Collection | PVR | Yes - arrivals thru 2/28/2026 | Yes | For those scheduled to check out on February 22, we offered a complimentary extension for that night. For those scheduled to check out on February 23, we are offering a special distress rate, and will continue to assess the situation as it evolves |
| 24-Feb | Villa del Palmar Puerto Vallarta | Villa Group | PVR | Yes - arrivals 2/22/2026 - 2/23/2026 | -Distressed rates for guest who need to extend their stay during the week of Feb 22nd -Feb 28th, 2026 -Free changes for guest who whant to reschedule their stay, on a 1 year period (BOD may apply), valid for scheduled stays arriving fromFebruary 22nd - February 28th, 2026 |
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| 25-Feb | Westin Resort & Spa, Puerto Vallarta | Marriott Luxury Brands | PVR | Yes - arrivals 2/22/2026 - 2/28/2026 | There will be no cancellation penalty for reservations arriving from February 22 to 28, 2026. -Starting March 1, 2026, the seasonal cancellation policy will apply as usual. |
Airline Policies
For scheduled air flights, please check with your airline to see their latest policies on flights to Puerto Vallarta.
Pre-Travel Support
Refer to these steps prior to your client's scheduled departure and follow the scenario that best applies.
Please note that even if their flight was canceled by the airline, you still need to take action on the reservation; see scenarios #1 and #2 below.
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Outbound flight was canceled. Clients want to change dates/destination, with or without TPP.
Action: Click-to-contact us with flight/date options.
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Outbound flight was canceled. Clients want to cancel reservation, with or without TPP.
Action: Self-service by canceling booking.
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Flight has NOT been canceled and clients want to rebook, with or without TPP.
Action: Click-to-contact us on VAX with flight/date options.
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