Experts in Personalization
Elevate your luxury travel offerings with our handpicked, dedicated team of Concierge Consultants. These travel industry veterans are connoisseurs of luxury—and masters of customization, acting as an extension of your team. With unwavering dedication, our Concierge Consultants will assist you with all of the special requests, personalized experiences, and premium transportation for your Luxe by ALG Vacations® clientele.
Contact the Luxe Concierge Desk for seamless, exceptional service at every step. Simply visit ALGVacations.com/ContactUs to reach out to one of our specialized Consultants. Your Luxe reservation number will ensure you are routed directly to the Luxe Concierge Desk. Or use our pre-reservation form to speak with a Consultant prior to booking.
-
Luberta Al-Hasan
Luberta’s love of travel is matched only by her love of spending time with her grandson—which come together on each of her visits to the State of Georgia. When not with family or at her desk, she is typically getting swept away in her crafts, drawing, or the pages of her next beach read.
Industry Experience: 14 years; 8 with ALGV
Favorite Destination: Georgia -
Trinity Baines
A member of the ALGV team for more than 20 years, Trinity knows her way around enhancing a vacation—or planning one of her own. When not at the Luxe Concierge Desk, she’s often found in the Poconos visiting family, sampling new restaurants, or attending a concert or festival.
Industry Experience: 25 years; 21 with ALGV
Favorite Destination(s): The beaches of the East Coast USA, Jamaica, and Cancun -
Romeo Dean
Known as much for his customer service as for his culinary delights, Romeo knows it’s the quality of the ingredients—and the love that goes into creating it—that result in an exceptional vacation. He brings happiness to all that he does, sharing it with his husband, two dogs, and each client.
Industry Experience: 24 years; 8 with ALGV
Favorite Destination(s): Hawaii -
Diane La Forgia
Diane has almost two decades of customer service expertise, which she uses to the fullest to curate spectacular travel experiences for clients who delight in the finer things. The only thing she enjoys more than designing masterpiece vacations is the works of art she creates in her spare time.
Industry Experience: 7 years; all with ALGV
Favorite Destination(s): Cancun and California -
Ramon Gutierrez
When not sharing his travel insights with our advisors, Ramon enjoys spending time with his family—preferably over a nice meal. His love for shared experiences carries over to his own travels, and to the recommendations he makes for families, couples, and groups vacationing together.
Industry Experience: 7 Years; all with ALGV
Favorite Destination(s): Italy and the Dominican Republic -
Carrie Janzso
With nearly 20 years of customer service behind her—half of it with ALG Vacations—Carrie knows the value of a personal (and personable) touch. She brings the same passion to every reservation as she does travel with her three children, ensuring each customer’s face lights up with a smile.
Industry Experience: 9 years; 9 with ALGV
Favorite Destination(s): Florida -
Kiara Martinez
Always on the lookout for new inspiration, Kiara enjoys watching travel documentaries and attending Bible conferences when not tending to her garden—or assisting advisors. Feedback from our partners is what she looks forward to most, as she works tirelessly to surpass expectations.
Industry Experience: 26 years; 21 with ALGV
Favorite Destination(s): Bay Islands in Honduras (her native country), Greece, South Africa, Panama, Iceland, and Croatia -
Juli Nelson
Putting as much craftsmanship into customizing getaways as she does her sewing, Juli brings an eye to detail to all that she does. Though road trips with her Papillon to visit family and friends are her favorite way to travel, her expertise extends far beyond the continental United States.
Industry Experience: 24 years; 13 with ALGV
Favorite Destination(s): Hawaii, Mexico, Panama, Ireland, and the UK -
Natalie Penny
Natalie’s knack for innovation—as evident in her tackling of construction projects around the house—transfers seamlessly to her approach to travel. Her 30-plus years of creative problem-solving have given her a boundless array of knowledge to call upon and put to advisors’ use.
Industry Experience: 32 years; all with ALGV
Favorite Destination(s): Maui and St. Maarten -
Sonia Serebriany
Fluent in both English and Spanish, Sonia is a world traveler, having lived in Venezuela, France, Puerto Rico, and now, in Florida. Her quote to live by is that “Kindness is the sunshine in which virtue grows”—a philosophy she carries through to her customer care.
Industry Experience: 30 years; half with ALGV
Favorite Destination(s): Anywhere and everywhere -
Nadine Silcott-Cameron
In her free time, Nadine enjoys flexing her creativity by cooking and baking for family or putting her solutionist skills to the test with crossword puzzles—an ability that serves her well in her role of Consultant, as she ensures even the most challenging requests are accommodated without fail.
Industry Experience: 27 years; all with ALGV
Favorite Destination(s): Jamaica and Antigua -
Sonya Snell
An artist at heart, Sonya’s dedication to detail, essential for her portraits, clay work, and jewelry-making, is best evident in the one-of-a-kind travel experiences she crafts for advisors’ customers. Her imaginative outlook never overlooks any possibility … or way to wow.
Industry Experience: 33 years; 31 with ALGV
Favorite Destination(s): Las Vegas, Finland, and Honolulu -
Kelly Szita
Carrying the same excitement she feels when trail-biking or spending a day at the beach into her role as a Luxe Concierge Consultant, Kelly calls on the diverse expertise she’s accumulated over her 16-year tenure with ALGV to assemble perfect, personalized vacations piece by piece.
Industry Experience: 20 years; 16 with ALGV
Favorite Destination(s): St. Croix and Europe -
Rita Varela
With a passion for travel that rivals her love of baking and family time, Rita brings nearly 20 years of industry experience to constructing unforgettable adventures. Though Hawaii holds a special place in her heart, her expertise extends far beyond the Pacific—and is as intricate as the crafts she loves to create.
Industry Experience: 19 Years; all with ALGV
Favorite Destination(s): Hawaii
ALG Vacations® is not responsible for errors or omissions. Bookings are subject to the applicable brand’s current terms and conditions. ALG Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of ALG Vacations. CST #2139014-20.