This option must be within 14 days of their original dates of travel. Please note that when switching dates of travel, passengers may not shift from non-holiday dates into Christmas/New Year/Easter holiday dates (12/24/25 – 1/1/26, 3/28/26 – 4/5/26). 

The original vacation package pricing will be honored when rebooking to Punta Cana from another ENVF origin with the same length of stay at the same hotel/room category. Should the new reservation pricing be lower than the original reservation, the new reduced pricing will be honored. In order to address the cancellation of their original travel plans, we will deduct $150 per person on the revised reservation. Feel free to give this discount to your customer to help book a park-and-fly hotel offer, cover additional travel expenses, or increase your commission to help pay you for the additional time you are spending on revising their booking … or maybe a little bit of both!  

This can be accomplished by modifying your original booking and reselecting the scheduled air you would like.  

Your clients may choose to change to different dates, keeping the same hotel and room category, with scheduled air flights for within 7 days before or after their original departure travel date. Vacation package price will be honored provided it does not exceed more than $150 per person over the original pricing. Should the new pricing exceed the additional $150 allowance per person, clients would be responsible for the difference in costs and may be required to deposit additional funds at time of change. If the vacation price were to remain the same or decrease, passengers will receive a $50 per person future travel credit after travel is complete. Please note if choosing to rebook scheduled air, your customer will now be subject to the policies and payments that fall under the scheduled air product.  

Please reply to this email or message clientnotifications-alg@applelg.net with the original reservation number and reference option 2 for the Client Notification team to apply applicable discounts and the $50 per person Future Travel Credit after travel is complete.

Clients are responsible for the new package price and may be required to deposit additional funds at the time of change. In order to address a potential increase in costs, ALGV will deduct $100 per person on the revised reservation, which we suggest using to incentivize your clients or increasing your commission to help compensate you for the time you’re investing in protecting the booking, or even both since it’s up to you!  

Please reply to this email or message clientnotifications-alg@applelg.net with original and new reservation numbers and reference option 3 to adjust the additional $100 per person discount off the new vacation price.

Please note: in order to be eligible for this option, these dates must fall within 14 days of the original dates of travel. Additionally, if switching dates of travel, passengers may not shift from non-holiday dates into Christmas/New Year/Easter holiday dates (12/24/25 – 1/1/26, 3/28/26 – 4/5/26).

The original vacation package pricing will be honored when rebooking from Chicago O’Hare to Punta Cana with the same length of stay at the same hotel/room category. Should the new reservation pricing be lower than the original reservation, the new reduced pricing will be honored. In order to address the cancellation of their original travel plans, passengers will receive a $50 per person future travel credit after travel is complete.

If customers decide not to rebook, they may receive a full refund or travel credit. All ALG Vacations^® change and cancel fees are waived, including the cost of Travel Protection Plus. 

To ensure full refund amounts are properly processed, all reservations will be cancelled Friday, November 21, 2025. Once cancelled, you will receive your travel credit within 24-48 hours. If cash back is requested, please allow 30 days for us to process the refund.