Within 2 days of applying payment to your first ALG Vacations^® booking in VAX VacationAccess, you’ll receive a welcome email with a link to your WAVES dashboard. Use the included link and temporary password within 60 days to agree to the terms and conditions and complete your registration. To ensure you receive important communications regarding your account, please confirm that your VAX account has your preferred email address on file. Note: For credit card information security, advisor email addresses must be unique for each VAX agency number.

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You can bypass it by pressing F5 (some keyboards require you to hold down the Fn key + F5). The page will load momentarily, allowing you to access your dashboard.

If you book under more than one agency number, you will have one WAVES account for each agency. Please note that while you must register for each account individually, points are automatically tracked according to the agency number and VAX VacationAccess username you use when booking.

AAA advisors: We are contractually required to keep your Travel Impressions bookings separate from your general ALG Vacations^® bookings. Each account must be registered for WAVES, and your Travel Impressions WAVES account will begin with a “T”:

Offering exclusive benefits, WAVEMAKER^® honors our top 1,000 WAVES^® advisors. Learn more about WAVEMAKER^® here, or check the WAVEMAKER section of your WAVES dashboard.

The points will be automatically added to your account after you make and apply payment to your qualifying booking in VAX VacationAccess. No need to submit any forms! Please note that call center bookings do not qualify for WAVES^® points (with the exception of contracted groups) and that points are nontransferable.

Points are considered pending until your booking travels, switching to active status up to nine days after departure. Once points become active, they’re yours to spend! You can view both your pending and active points in your WAVES^® dashboard.

Yes, your points can be merged once you receive a WAVES^® account under your new agency; if you created a new VAX username; or if your agency has changed its VAX number. You will need to contact the WAVES^® team at wavesrewards@algvacations.com for assistance once your new account has been created.

Please note that once your old account has been merged into your new account, it cannot be undone. All of your booking history and points will move into your new account. Any bookings that have not yet traveled or that you book in the future using your previous VAX account will automatically be applied to your new account. Once your accounts have been merged, you will still have access to your old account to view your virtual Visa card information.

Unfortunately, no. Because points are tracked by agency number and VAX username, if another advisor books on your behalf using their VAX username, the points will be awarded to their WAVES^® account and cannot be transferred.

Yes, both GroupEase^® and contracted groups (for child bookings) qualify for base points! Bonus points apply to groups only when specified.

FIT and GroupEase^® call center bookings are not eligible for WAVES^® rewards points. Only contracted group bookings made via the Groups call center will qualify.

Yes! You can redeem points toward travel at participating properties. Exclusive Nonstop Vacation Flights can also be purchased with points, as well as air credit for scheduled airfare. Find full details here.

You will need a minimum of 7,935 points before you can convert them onto your card.

You will not receive a physical credit card. Instead, you’ll receive a virtual Visa card within your WAVES^® dashboard. Once your minimum point balance is met to convert points to cash, you can use your card number anywhere Visa is accepted online. In addition, your card can also be used with mobile pay apps, including Google Pay and Apple Pay, as well as PayPal or Venmo.

Get step-by-step guidance here.

Unfortunately, no. Once points have been converted to cash, they cannot be reverted back to WAVES^® points. All conversions to the Visa card are final.

You can transfer up to a maximum value of $10,000 within one day (as a single or multiple transactions).

The maximum dollar amount that can be held on a card at any time is $10,000.

The maximum dollar amount that can be spent at any one time is $5,000 within 24 hours.

Virtual Visa cards can be used online or via mobile. You can add your card to your favorite retailer, service, or fast-food mobile apps as a payment method, as well as with mobile pay apps such as Google Pay, Apple Pay, PayPal, and Venmo.

All you need is the 16-digit card number, expiration date, and security code (CVV), which can be found in your WAVES^® dashboard. Most online merchants run an address verification during the checkout process, so be sure to keep your Visa address current.

Contact Visa Cardholder Services immediately at 866-230-3809. Your account will be closed to block it from fraudulent purchases. A new card will be issued for the remaining balance, minus a card reissue fee. Your new card number, expiration date, and CVV will be accessible from your dashboard.

Yes, your virtual Visa card expires every three years. As long as you remain active in the WAVES^® program, your card will automatically be reissued upon expiration.