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Frontier Airlines Airport Agent Assistance Fees

Sometimes, extra help comes at a cost. But at ALG Vacations®, we want to help you avoid any additional ones.

Frontier Airlines Airport Agent Assistance Fees

Sometimes, extra help comes at a cost. But at ALG Vacations®, we want to help you avoid any additional ones.

Frontier Airlines Airport Agent Assistance Fees

Sometimes, extra help comes at a cost. But at ALG Vacations®, we want to help you avoid any additional ones.

Frontier Airlines Airport Agent Assistance Fees

Sometimes, extra help comes at a cost. But at ALG Vacations®, we want to help you avoid any additional ones.

Frontier Airlines is now charging for Airport Agent Assistance for both Exclusive Nonstop Vacation Flight and scheduled air passengers. This applies to passengers requiring in-person assistance for check-in, boarding passes, and/or bag tags when self-service is available on flyfrontier.com, through the Frontier mobile app, or via airport kiosks. To avoid the Airport Agent Assistance fee, please advise your clients to take advantage of the options outlined below. Passengers will need their Frontier Airlines reservation number, which will be listed by the flight information in their travel documents.

 

Self-Service Options for Check-In and Boarding Passes

  • Download the Frontier mobile app within 24 hours of departure
  • Check in online at www.flyfrontier.com within 24 hours of departure and bring a printed boarding pass to the airport
  • Go to an airport kiosk

 

Important Note: Digital or printed boarding passes are not always available via the above self-service options. In some instances, you may receive an error message, especially with international flights. In these cases, whether you have bags or not, boarding passes will be provided at the BAG DROP COUNTER — not the Agent Assistance counter - at no charge.

 

Self-Service for Bag Tags

  • Print bag tags from an airport kiosk, and adhere bag tags to checked luggage
  • Proceed to the BAG DROP COUNTER, where Frontier agents will check passports, weigh checked bags, and—if not available at the kiosk—provide boarding passes.

 

Passengers who go to the airline check-in counter for any of these services vs. the bag drop counter will be charged a fee (from $25 per person).

 

As always, in-person assistance is always available for Frontier passengers. However, this assistance will be subject to the Airport Agent Assistance fee unless self-service options are not available or passengers qualify for fee exemptions.

 

Please outline these options to your clients to keep them informed for their next Frontier flight. As we get more details from Frontier, or as we see their policies further evolve, we will be sure to update you.

All flight and airline information subject to change. The following public charter flights are operated by ALG Vacations® Corp.: Avelo Airlines: PC 23-061; Allegiant Air: PC 23-040/PC 23-059/PC 24-030; GlobalX Airlines: PC 23-080/PC 23-136; Viva Aerobus: PC 23-060. This information is current as of April 2, 2024. Information is accurate at time of publication and is subject to changes, exceptions, cancellation charges and restrictions.

ALG Vacations® is not responsible for errors or omissions. Bookings are subject to the applicable brand’s current terms and conditions. ALG Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of ALG Vacations. CST #2139014-20.